Terms & Conditions

Effective Date: October 3, 2026

These Terms & Conditions (“Terms”) govern your use of https://www.merakiintegrative.com/ and your interactions with Meraki Fitness and Wellness, Inc., doing business as Meraki Integrative (“Meraki,” “we,” “us,” or “our”).

Meraki Integrative is a DBA of Meraki Fitness and Wellness, Inc.

By accessing or using our website, submitting a form, requesting information, scheduling services, or otherwise interacting with our website or online services, you agree to these Terms.

1. Eligibility

Our general website and services are primarily intended for adults who are legally capable of entering into an agreement.

Where services may lawfully be provided to a minor, appropriate authorization from a parent, guardian, or other legally authorized representative may be required.

2. Website Information Is Not Medical Advice

Information provided through this website is intended for general educational and informational purposes.

Website content is not a substitute for individualized medical advice, diagnosis, evaluation, or treatment from an appropriately qualified healthcare professional.

Do not disregard professional medical advice or delay obtaining appropriate medical care because of information appearing on this website.

Use of this website, submission of an inquiry, or receipt of general information from Meraki does not by itself establish a healthcare provider-patient relationship.

Any provider-patient relationship is established only through the appropriate professional, clinical, consent, and intake processes.

3. Medical Emergencies

Meraki's website, general website forms, email communications, and SMS/text messaging program are not intended for medical emergencies.

If you believe you are experiencing a medical emergency, call 911 or seek appropriate emergency medical assistance immediately.

Do not use website forms, email, or SMS/text messaging to communicate an emergency.

4. Services

Meraki provides wellness, functional medicine, regenerative aesthetics, telehealth, and related services.

Availability and eligibility for specific services may depend on professional evaluation, provider availability, applicable laws, licensing requirements, location, and other factors.

Information appearing on the website does not guarantee that a particular treatment, procedure, product, medication, or service will be appropriate or available for any particular individual.

Individual outcomes may vary. No specific result is guaranteed.

Testimonials, examples, photographs, or descriptions of results should not be interpreted as guarantees that another individual will experience identical or similar outcomes.

5. Appointments and Scheduling

Appointment availability is subject to provider availability and confirmation.

Submitting an inquiry or appointment request does not automatically create or confirm an appointment unless you receive confirmation through the applicable scheduling process.

Separate scheduling, cancellation, rescheduling, payment, consultation, or service-specific policies may apply.

6. MERAKI INTEGRATIVE SMS/TEXT MESSAGING PROGRAM

Program Name

Meraki Integrative SMS Program

The Meraki Integrative SMS Program is operated by Meraki Fitness and Wellness, Inc., doing business as Meraki Integrative.

Program Description

Individuals who expressly opt in may receive SMS/text messages from Meraki Integrative regarding:

• Responses to inquiries
• Appointment scheduling
• Appointment confirmations
• Appointment reminders
• Customer-care communications
• Requested follow-up communications
• Service-related notifications and updates

Receiving SMS messages is voluntary.

Providing your telephone number alone does not constitute consent to receive SMS messages.

Consent to receive SMS messages is not a condition of purchasing a product, receiving treatment, booking an appointment, or obtaining services from Meraki Integrative.

Consent is provided directly to Meraki Integrative and is not transferred to another business for that business's marketing or promotional purposes.

Enrollment in this SMS program does not automatically enroll you in a separate promotional or marketing SMS program.

If Meraki offers separate marketing or promotional SMS communications, separate consent will be obtained where required.

Message Frequency

Message frequency varies depending on your inquiries, appointments, requests, and interactions with Meraki Integrative.

Message and Data Rates

Message and data rates may apply.

Your wireless carrier's standard messaging and data charges may apply to messages sent by Meraki Integrative and messages you send in response.

Contact your wireless carrier if you have questions regarding your text or data plan.

Opt-Out Instructions

Reply STOP to opt out.

You may cancel participation in the Meraki Integrative SMS Program at any time by replying STOP to a text message from Meraki Integrative.

After receiving your STOP request, we may send a final confirmation message stating that you have been unsubscribed.

After your opt-out request has been processed, you will no longer receive messages through the applicable SMS program unless you later provide consent to opt in again.

Help Instructions

Reply HELP for help.

For assistance with the Meraki Integrative SMS Program, you may also contact us at:

Phone: 516-307-0776

Email: info@mobilemeraki.com

Website: https://www.merakiintegrative.com/

Carrier Disclaimer

Carriers are not liable for any delayed or undelivered messages.

Message delivery is subject to effective transmission by your wireless carrier and is not guaranteed by Meraki Integrative.

Mobile Information and SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with service providers or subcontractors as reasonably necessary to support communications and other services on Meraki's behalf.

Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

We do not sell or transfer your SMS consent to third-party marketers.

Your Mobile Number

By opting in to SMS communications, you represent that the telephone number you provide belongs to you or that you are authorized to provide consent for that telephone number.

If your telephone number changes, is disconnected, or is reassigned to another individual, you should notify Meraki or opt out before discontinuing use of that number.

SMS Privacy

Use of the Meraki Integrative SMS Program is also subject to our Privacy Policy:

https://www.merakiintegrative.com/privacy-policy

7. Email and Other Communications

When you provide an email address or other contact information, Meraki may communicate with you regarding inquiries, appointments, services, customer-care matters, and other communications that you requested or that are otherwise permitted by applicable law.

Where applicable, promotional email communications may contain an unsubscribe mechanism.

8. Privacy

Your use of this website and the Meraki Integrative SMS Program is subject to our Privacy Policy:

https://www.merakiintegrative.com/privacy-policy

9. Sensitive Information and Electronic Communications

Ordinary website forms, email, and SMS/text messaging may not be appropriate for sending highly sensitive information.

Do not send medical records, diagnoses, detailed treatment information, medication information, Social Security numbers, financial account information, or other highly sensitive information through general website forms, email, or SMS/text messaging unless Meraki specifically directs you to an appropriate communication method.

10. Responsible Use

You agree not to use the website or our communications systems in a manner that:

• Violates applicable law
• Infringes the rights of another person or organization
• Interferes with website operation or security
• Attempts unauthorized access to systems or information
• Introduces malware or malicious code
• Impersonates another individual
• Submits fraudulent, false, or misleading information

11. Intellectual Property

Unless otherwise indicated, the website and its content, including text, graphics, logos, photographs, images, videos, designs, branding, and other materials, are owned by or licensed to Meraki Fitness and Wellness, Inc. and are protected by applicable intellectual-property laws.

You may access website content for lawful personal and non-commercial purposes.

Website content may not be copied, reproduced, republished, distributed, modified, or commercially exploited without appropriate authorization, except where permitted by applicable law.

12. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, scheduling platforms, payment processors, maps, social networks, communications providers, or other services.

Meraki does not control all third-party services and is not responsible for their independent terms, privacy practices, content, security, or availability.

Your use of a third-party service may be governed by that provider's separate terms and policies.

13. Website Availability and Disclaimer

We seek to provide accurate and useful information but do not warrant that the website will always be uninterrupted, error-free, complete, or current.

To the extent permitted by applicable law, general website content is provided on an “as available” basis.

Nothing in these Terms is intended to limit rights or obligations that cannot lawfully be limited.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Meraki will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising solely from use of or inability to access the general website.

Nothing in this section excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

15. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles, except where another law is required to apply.

Subject to any mandatory legal requirements, disputes concerning general use of this website will be handled in an appropriate court with jurisdiction in New York.

16. Changes to These Terms

Meraki may update these Terms periodically to reflect changes in its website, services, messaging program, business practices, or legal requirements.

When changes are made, the effective date displayed at the top of this page will be updated.

Changes to these Terms will not eliminate your ability to opt out of SMS messages by replying STOP.

17. Contact Information

Questions regarding these Terms or the Meraki Integrative SMS Program may be directed to:

Meraki Fitness and Wellness, Inc.
d/b/a Meraki Integrative

1110 2nd Avenue, Suite 301
New York, NY 10022

Phone: 516-307-0776

Email: info@mobilemeraki.com

Website: https://www.merakiintegrative.com/